Medco Energi is an Indonesian energy company with global locations and a growing estate shaped by acquisition activity.
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Energy estate intelligence
Medco Energi consolidated scattered Cisco support renewals into one contract, one cost and one renewal date.
Medco Energi inherited scattered Cisco SMARTnet cover across contracts, devices, dates and locations after acquisitions. Tesrex reviewed the estate with Cisco and consolidated the support position into one contract, one cost, one renewal date and one purchase order route.
Multiple acquisitions left support coverage fragmented across contracts and renewal dates. The customer needed one view that could support budgeting, governance and future acquisitions.
What Tesrex changed.
Tesrex treated the licensing problem as an estate evidence problem: map devices, subscriptions, locations and unused cover before consolidating the commercial position.
- Ran a Cisco licensing review focused on SMARTnet and support subscriptions.
- Worked with Cisco with written customer permission to inspect licences, subscriptions, devices and locations.
- Identified unused or merged site subscriptions and mapped coverage to the live estate.
- Consolidated the position into one contract, one cost, one renewal date and one purchase order route.
What changed for the customer.
Practical customer outcomes, kept close to the original work.
Customer proof from the estates Tesrex works inside.
The customer gained one contract, one cost, one renewal date and one purchase order route for support planning.
Overspend risk reduced because unused and duplicated cover could be seen.
The review and consolidation completed in a two week turnaround, making future acquisition integration easier to administer.
What this proves now.
Renewal and lifecycle decisions improve when the support evidence is gathered, reconciled and owned. That is the same discipline behind AI assisted Cisco estate work: provenance visible, ambiguity named and decisions validated by people.
Medco EnergiMedco Energi Cisco SMARTnet Consolidation Case Study
Cisco SMARTnet consolidation completed in a two week turnaround, reducing overspend risk and simplifying future administration.
Bring us a similar estate or workflow.
We will map the sources, users, platforms, boundaries and review owner before recommending whether to modernise, build, train or stop.